Buyer Agreement

Buyer Agreement


1 Introduction

These terms of the buyer are complementary to the terms and conditions of DESADD ( conditions / ) and provide the terms and conditions under which DESADD provides its service that will allow you to purchase products through the DESADD Marketplace platform (the “Platform”) and services, features, content ( defined below) offered by DESADD srls. (“desadd”, “we”, “we” or “our” the “Services”). If you do not read, understand or do not accept all the terms and conditions of this Purchase Agreement you will not be able to use the “services”,

2 Become a Buyer

  1. OPENING AN ACCOUNT: You need to open a BUYER account (an “Account”) with DESADD by accepting an invitation directly from DESADD or completing the DESADD online membership application process. DESADD is a platform in which buyers can buy directly from suppliers and furniture, lighting and accessories stores. By requesting to open an account with DESADD, we guarantee that: 1) You are legally capable of entering into binding contracts; 2) You are at least 18 years old; and 3) All information provided during the registration process is accurate to the best knowledge and beliefs.
  2. BUYER PROFILE: If you open an account with DESADD, you will create a profile with key information about yourself. This information will be used by SUPPLIERS when they set up Billing and Shipping and apply commercial discounts.
  3. CONTACT INFORMATION: It is necessary to provide DESADD with accurate and complete contact information when opening an account. You must notify DESADD immediately if any of this information changes. To see how your personal information is collected and used, please refer to our privacy policy.
  4. ACCOUNT SECURITY: If you open an account, you need to select a password. You will be solely responsible for keeping your password confidential, including, without limitation, any use by unauthorized third parties. You must notify DESADD immediately if you think your password has been or may have been obtained or used by an unauthorized person or entity. In addition, you should immediately report to DESADD if you are aware of any other breach or attempt to breach the security of your account, network or website. Write to for your account.
  5. USING ACCOUNT: Your account must be used exclusively for the purpose of browsing digital catalogs, to communicate and request information and orders from our suppliers with the intention of purchasing products through the platform. If we find that your account is used for any other purpose, we reserve the right to temporarily or permanently suspend membership of the Platform.
  6. TERMINATION OF ACCOUNTS: You can terminate your subscription and account with DESADD at any time by contacting the .

3 Content and Use of the Website

  1. DEFINITIONS: The term “Product Content” includes all Content related to Products presented for sale on the Platform and all other content added, created, uploaded, sent, distributed or sent to the Platform by users are considered “Contents User”. The term “Content” includes, without limitation, video, audio clips, written messages and comments, information, data, text, photographs, software, scripts, graphics, trademarks, logos and interactive features generated, provided or otherwise made accessible on or through the Services, in addition to the content of the product and the content of the users.
  2. SUPPLIER CATALOG: Suppliers have the possibility to create and manage a PRODUCT CATALOG (“Catalog”) which contains all the Products available for purchase through the Platform and the details of these products (“Product Content”) . SUPPLIERS are solely responsible for the accuracy of their catalogs and their contents, including, but not limited to, the availability of the Product, descriptions, images, prices, options, conditions and any other content displayed. DESADD can not and will not be responsible for any inaccuracies in a catalog of suppliers or a product.
  3. LICENSE USE: A worldwide license is granted, not exclusive, not sub-license and non-transferable for use (ie for downloading and viewing on site) Content exclusively for purposes related to the purchase of Products through the platform. Reproduction, modification, distribution or storage of any Content for any other use is expressly prohibited without the prior written permission of Us and its owner of the Content. You are not allowed to sell, fire, rent or otherwise use or exploit any Content in a manner that violates any third party rights.
  4. INFORMATION AND RESTRICTIONS: The Services may contain content specifically provided by us, our partners or our users and this Content is protected by copyright, trademarks, service marks, patents, trade secrets or other proprietary rights and laws (“Intellectual Property”). You must respect and maintain all copyright notices, information and restrictions contained in any Content accessible through the Services.

4 Communications and Sales through the Platform

  1. COMMUNICATION: You may use the Platform to send communications to Suppliers in various forms, including but not limited to Requests for commercial information, messages, quotes and orders outside the platform are prohibited.
  2. QUOTES AND ORDERS: You can request quotes for products and order directly with SUPPLIERS via the Platform. SUPPLIERS will respond to your request with the full price of any Quotation or Order including the final price of the Product together with any additional charges, discounts, transport costs and applicable taxes. The sending of an order through the platform corresponds to the sending of a purchase order. An order through the Platform is a commitment to the purchase and payment is expected to be made within a reasonable time frame.
  3. ORDER: Your order will be respected by the SUPPLIER you are purchasing with and is responsible for the packaging until delivery to the courier unless a different delivery method than the standard one has been previously agreed. We can not give any guarantee of products that are lost in transit or once charged to the courier.
  4. SALES CONTRACT: Orders placed via the Platform are placed directly with the SUPPLIER and the Sales contract is stipulated directly with DESADD. SUPPLIER You do not have the right to use your personal data for any other purpose except for the delivery of the Products purchased. Regarding the return policies or delivery times, we invite you to visit the Return Policy and Shipping Policy Section. We will not be liable for any loss or damage suffered by you for your business with any Supplier or any person or company with whom you have come into contact with our Platform. You will reimburse us against all costs, claims, damages and losses that may arise from your relations with suppliers or companies with whom you have come into contact with our platform.
  5. PAYMENTS: You will be able to make electronic payments for your orders through our secure payment system provided by Unicredit Banca. We are able to accept bank transfers, wire transfers and various debit and credit cards as well as services such as PayPal or Stripe. We are not responsible for any Temporary interruptions of these services or part of them.
  6. DISTRIBUTION: in some cases DESADD manages the communication and orders on the Platform on behalf of a SUPPLIER. In this case, your sales contract is directly with DESADD and your rights apply, as indicated in the sections above.
  7. DESADD BUYER SUPPORT: Please email us at and we will provide customer service for cancellation, return of any order and support for make sure that all disputes between you and suppliers are resolved and that you are satisfied with the Service offered.

Contact Us

If you prefer using a Mail to contact us please keep in mind that we are located in Italy, our office hours are Monday to Friday 9:00AM – 17:00PM – Answering would take 0-2 working days support.